Last Updated: September 2026
Sleek Isle is committed to complying with the General Data Protection Regulation (GDPR) for individuals located in the European Economic Area (EEA). This page outlines how we handle personal data in accordance with GDPR requirements.
Sleek Isle acts as the data controller for personal information collected through our website and services. Our contact information is:
Sleek Isle
450 Front Street West, Suite 602
Toronto, Ontario M5V 1B6
Canada
Email: [email protected]
We process personal data under the following legal bases as defined by GDPR:
Where you have provided explicit consent for specific processing activities, such as receiving marketing communications or the use of non-essential cookies.
Processing necessary to fulfill our contractual obligations, such as providing language education services you have enrolled in.
Processing necessary for our legitimate business interests, such as improving our services, provided these interests do not override your fundamental rights.
Processing necessary to comply with legal requirements, such as maintaining financial records.
If you are located in the EEA, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you and information about how it is processed.
You have the right to request correction of inaccurate or incomplete personal data.
You have the right to request deletion of your personal data in certain circumstances, including when the data is no longer necessary for its original purpose.
You have the right to request that we limit how we use your data in certain circumstances.
You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller.
You have the right to object to processing of your personal data in certain circumstances, including processing for direct marketing purposes.
Where processing is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
You have the right to lodge a complaint with a supervisory authority in your country of residence if you believe we have violated your data protection rights.
To exercise any of these rights, please contact us using the information provided above. We will respond to your request within one month, though this period may be extended by two additional months for complex requests. We may request verification of your identity before processing your request.
As we are based in Canada, personal data collected from individuals in the EEA may be transferred to Canada. The European Commission has recognized Canada as providing adequate data protection under GDPR. Where transfers occur to countries without an adequacy decision, we implement appropriate safeguards such as standard contractual clauses.
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. Specific retention periods vary based on the type of data and processing purpose.
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:
We conduct data protection impact assessments where processing is likely to result in high risk to individuals' rights and freedoms, as required by GDPR.
We may update this GDPR compliance information from time to time. Material changes will be communicated through our website.
For questions about GDPR compliance or to exercise your data protection rights, please contact us at:
Email: [email protected]
Address: 450 Front Street West, Suite 602, Toronto, Ontario M5V 1B6, Canada